Terms of Service
TERMS OF SERVICE
Overview
This website is operated by Rudy & Co.
Throughout the website, the terms “we”, “us” and “our” refer to Rudy & Co. Rudy & Co provides this website, including the information, products, tools and services available through it, subject to these Terms of Service.
By visiting our website or purchasing from us, you agree to these Terms of Service together with any additional policies referenced on the website.
Please read these terms carefully before using our website.
Online Store Terms
You may use our website and products only for lawful purposes.
You must not use the website in a manner that violates applicable laws, infringes the rights of others, interferes with the operation or security of the website, or introduces malicious software or harmful code.
Products and Availability
We make reasonable efforts to describe and display our products accurately.
Colours and appearance may vary slightly depending on device screens, lighting and photography.
Products and quantities may be limited and are subject to availability.
We reserve the right to modify or discontinue products and to change prices when reasonably required.
Orders
We reserve the right to accept, decline or cancel an order where reasonably necessary, including where:
- A product is unavailable
- Pricing or product information contains an obvious error
- Payment cannot be processed
- Fraud or unauthorised activity is suspected
- Delivery cannot reasonably be completed
If we cancel an order after payment has been received, any applicable refund will be processed to the original payment method.
Customer Information
You agree to provide accurate and complete contact, billing and delivery information when placing an order.
You are responsible for updating your information where necessary so that we can process and deliver your order.
Pricing and Payment
Prices displayed on the website are subject to change.
The price applicable to an order is generally the price shown at the time the order is submitted, subject to correction of obvious errors.
Payment is processed through the payment methods available at checkout.
Shipping and Delivery
Delivery is governed by our Shipping & Delivery Policy.
Our estimated delivery times are:
- UAE: next-day delivery
- GCC: 2–3 working days
- International: 7–10 working days
International delivery times may be affected by customs clearance, border procedures, courier operations and other circumstances outside our reasonable control.
Returns and Refunds
Returns and refunds are governed by our Refund & Return Policy.
Customers should contact marketing@edgeenterprises.net before returning any product.
Intellectual Property
Unless otherwise stated, the website and its original content, branding, text, graphics, photographs, product names, designs and other materials are owned by or licensed to Rudy & Co.
Nothing on the website grants permission to copy, reproduce, distribute, commercially exploit or otherwise use our intellectual property without prior written permission.
Third-Party Services
Our store may use third-party services for functions including website hosting, payment processing, delivery, analytics and other business operations.
Use of those services may also be subject to the relevant third party’s terms and policies.
Website Accuracy
We aim to keep website information accurate and current.
Occasionally, information may contain typographical errors, inaccuracies or omissions relating to products, availability, pricing, promotions or delivery.
We reserve the right to correct such errors and update information where reasonably necessary.
Prohibited Use
You must not use this website:
- For unlawful or fraudulent purposes
- To infringe intellectual property rights
- To transmit viruses or malicious code
- To interfere with website security or functionality
- To collect information about others unlawfully
- To impersonate another person or misrepresent your identity
- To harass, threaten or abuse others
- To conduct unauthorised scraping, automated extraction or other activities that materially interfere with the website
Limitation of Liability
To the fullest extent permitted by applicable law, Rudy & Co will not be liable for indirect or consequential losses arising from use of the website or products.
Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited under applicable consumer protection laws.
Privacy
Your personal information is handled in accordance with our Privacy Policy.
Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, services, legal obligations or website.
The latest version published on the website will apply from the date it is posted, subject to applicable law.
Governing Law
These Terms of Service and any dispute or claim arising from or relating to the use of this website, our products or services are governed by the laws of the United Arab Emirates, subject to any mandatory consumer protection laws that may apply.
Contact
Questions regarding these Terms of Service may be sent to:
Backup: